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Monitoring, Evaluation, Accountability and Learning (MEAL) Officer – South Sudan


Role and responsibilities

The Monitoring, Evaluation and Learning (MEL) Officer plays a critical role in improving the quality of multi-sector responses provided through Medair’s programs. This varied and challenging role involves developing a national monitoring, evaluation, accountability and learning strategy, designing and ensuring the implementation and impact of monitoring, evaluation systems and learning opportunities throughout the Medair South Sudan program and introducing appropriate use of the innovative MEAL tools available. . The MEL Manager will be involved in coordinating and supporting the MEAL aspects of health, nutrition, WASH and NFI programs, line management of MEAL staff and training program staff to implement appropriate MEAL measures. The MEAL Manager will also represent Medair in relevant meetings with clusters, local authorities, NGOs and other stakeholders.

Project overview

Multi-sectoral emergency response program comprising the provision of emergency health, nutrition, WASH and NFI/Shelter services for vulnerable populations in South Sudan.

Workplace and conditions

Field position based in Juba, South Sudan with very basic working and living conditions.

Start date / Initial contract details

January 2023. Full time, 12 to 24 months.

Main fields of activity

Monitoring, evaluation, accountability and oversight of learning in multi-sector projects

  • Develop a country MEAL strategy, in liaison with the sector advisers.
  • Support the deployment of a MEAL initiative for ongoing program data collection and coordinate analysis and use of data with relevant technical advisors and program funding lead.
  • Support PCs and PMs to understand the MEAL system and become familiar with the MEAL requirements for their project. Responsible for ensuring the integration of beneficiary accountability within the MEAL framework in all aspects of the program.
  • Liaise with Project Coordinators, Project Managers and Advisors to ensure internal and external MEAL requirements are planned and budgeted at the appropriate stage of the program management cycle.
  • Ensure that all Medair and donor M+E indicators are tracked and reported. Provide additional support for program management activities. Contribution to the development of SDS country strategy, new projects and/or donor proposals as requested by CD, DCDs and Sector Advisors.
  • Ensure that cross-cutting issues (HIV/AIDS, gender consideration and environmental marker) as well as conflict sensitivity / “do no harm” approach are mainstreamed, monitored and evaluated.
  • Support the MAEL elements of proposal and reporting, including provision of data, indicator progress and monitoring plans in cooperation with Field Managers and Field and GSO Sector Advisors.
  • Ensure sector MAEL systems are harmonized across South Sudan projects from data sheet collection to database.

Monitoring, Evaluation, Accountability and Learning Management

  • Coordinate with G.S.O. staff and technical advisors for recommended indicators and review of measurement plans.
  • Develop follow-up plans for all proposals in collaboration with Program Managers and Sector Advisors.
  • Work with sector advisors to develop and standardize survey tools and other data collection forms for monitoring programs.
  • Coordinate and oversee the implementation of baseline surveys, needs assessments, KPC surveys, SMART surveys, mid-term and end-of-project evaluations and other relevant monitoring and evaluation activities.
  • Coordinate the recruitment of consultants and supervise consultants recruited during surveys, baselines and evaluations. Supporting role through innovative and updated MEAL technology and software.
  • Promote measures to safeguard MEAL institutional memory in the SDS program by advising on reporting, data management and communication of lessons learned from MEAL.
  • Participate in quarterly management and country strategy meetings.
  • Track necessary action points from quarterly program progress and strategy meetings.
  • Train relevant program staff on MEAL tools, data collection and analysis, and basic survey and sampling techniques. Assist project staff in managing program data for regular monitoring of program progress.

Staff management

  • Manage Monitoring, Evaluation, Accountability and Learning Officers and any additional temporary or peak MEL staff online, including recruitment, day-to-day management, development and training, assessments.
  • Ensure that line staff receive supervision, mentoring and training to develop their personal and professional skills, knowledge and understanding. This can be done through on-the-job training and taught sessions.
  • Hold regular team meetings with assigned program support staff, review team and individual goals and ensure team members are kept informed of issues related to their work.
  • Promote the health and safety of monitoring and evaluation teams in the field by ensuring the application of safety instructions, the provision of essential communication equipment, occupational health and safety instructions and healthy living conditions and practices.
  • Assist in the recruitment of local field staff to implement on-site monitoring and evaluation activities in accordance with all Medair HR policies and national policies.
  • Assist with relevant external coordination and feedback information, as appropriate, to managers and staff.

Team spiritual life

  • Reflect Medair values ​​to team members, local staff, beneficiaries and external contacts.
  • Work, live and pray together in our Christian faith-based team frameworks. Contribute fully to the rich spiritual life of your team, including team devotions, prayers and words of encouragement.
  • Encouraged to join and contribute to the Medair International Prayer Network.

This job description covers the main tasks foreseen. Other duties may be assigned as needed.


  • University degree in public health, biostatistics/statistics, international development or other social science.
  • Excellent working knowledge of English (spoken and written).


  • Training and experience in epidemiology, statistics and software including SPSS, STATA or EPI info.
  • Experience in monitoring and evaluating humanitarian programs.
  • Post-qualification management experience in a relevant profession.
  • Experience working in a cross-cultural environment, preferably in a support role.
  • 3 years of professional experience in the management of MEAL in several sectors.
  • Solid experience in managing a humanitarian MEAL system, overseeing household surveys, writing reports.

All new international staff deployed to Medair country programs (and other roles requiring field travel) must be fully immunized with a WHO-approved COVID vaccine, along with a COVID vaccination certificate as evidence.

How to register

Please ensure that you are fully aware of:

a) Medair Organizational Values

b) Medair is committed to ensuring the protection of beneficiaries, volunteers, staff and partners, and in particular children. Therefore, we do not employ staff who we understand are unsuitable for working with children. Medair personnel are expected to have the utmost respect for and comply with, Medair Liability Policies and Best Practices.

vs) Medair Relief & Recovery Orientation Course (ROC) (which is part of the recruitment screening process for field positions).

Application process

To apply, go to this job offer on our Medair page.

Please do not submit multiple applications. We will not consider applications by e-mail. Only applications/CVs in English will be considered.