QuickBooks error code 1311 is a very common error found in the QuickBooks software. This error occurs when QuickBooks attempts to access a company file but the path to that file is invalid. There can be several reasons for this error, such as corrupted QuickBooks installation, corrupted QuickBooks desktop file, or Microsoft .NET Framework not installed correctly.
Symptoms of QuickBooks Error Code 1311
By learning about these early signs of error, you can prepare for this problem in advance. This will easily help to fix the bug.
- At first, the error message will appear on the screen.
- Whenever the user exports media, QuickBooks stops working.
- User cannot export files to Microsoft Excel.
Ways to Fix 1311 Source File Not Found Issue
From the introduction, we learned that there are several reasons why this error occurs. Therefore, it is also obvious that there are many ways to solve the QuickBooks error code 1311.
Solution 1: Change CD-ROM access
In this method, the administrator user modifies the accessibility of the CD-ROM and authorizes limited users according to their wishes.
- First, the user must go to the the Start menu. They can find it by pressing the Windows button on the keyboard or by clicking the left button of the windows on the screen.
- Now go to the control panel and click on the administrative tools option.
- Finally, click on Local Security Policy. This option will allow the admin user to make accessibility changes accordingly.
- Finally, open the local policies folderand click on the security option.
- You will have the option to restrict access to the CD-ROM. You should limit it to those who are currently connected to your local network.
Repeat this step and restart the computer to check if the QuickBooks error 1311 is solved or not.
Solution 2: Install files from hard drive.
Here by changing the destination of files from local system to hard drive, we will solve the Quickbooks Error 1311.
- First, insert the CD into your CD Rom drive and click To start up among the options. After that click on the to explore button.
- In the left pane, click office. Click on the option to create a new folder on the desktop.
- Create the new folder and click on the File menu from the toolbar.
- Rename the newly created folder as QuickBooks to easily locate the folder.
- Copy it install .exe, third party, and QuickBooks files in this folder.
Finally, manually install QuickBooks updates and check if the issue is resolved or not.
Jude holds a master’s degree in finance. Currently, he works as a financial advisor for an accounting-based startup, ebetterbooks. He also contributes to other renowned accounting blogs.